Privacy Policy

Thank you for using CybSafe.com. Here, we explain what personal information we may hold about you, and how we might use that information.

By using our website, you are agreeing to the terms of this privacy policy, and to the terms and conditions of use of this website. Words defined in those terms and conditions of use have the same meaning when we use them in this policy. If you have any questions about this privacy policy, please email DPO@cybsafe.com.  This policy also applies when you use the CybSafe Ltd mobile application app (App) available to download from App Store and Google Play.  For more information, once you have downloaded a copy of the App onto your mobile telephone or handheld device (Device), see the end user license agreement.

Please note that where our website contains links to other websites, we are not responsible for the privacy policies of other organisations and websites and this policy applies solely to any personal information collected on cybsafe.com.

For the purpose of data protection legislation, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), the UK Privacy and Electronic Communications Regulations 2003 (PECR), and other applicable legislation, the controller is:

CybSafe Ltd

Regus House

Windmill Hill Business Park

Whitehill Way

SWINDON

Wiltshire
SN5 6QR

WHAT INFORMATION DO WE COLLECT?

Personal information is any information that can be used to identify a living individual such as a name, date of birth, email address, postal address, and telephone number.  Any personal information that you provide us with is stored securely. We may collect this personal information when you contact us, fill in the demo request form, or otherwise give us personal information.

 

HOW DO WE USE THIS INFORMATION?

We use your personal information to provide you with the information you ask for. We may also use your information in our legitimate interest to administer our sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, including notifying you about changes to our service.  We will also use your personal information to ensure that content from our site is presented in the most effective manner for you and for your computer and to carry out our obligations arising from any contracts entered into between you and us. In addition, we may handle any non-sensitive personal data for our legitimate purposes. We will not sell your details to any third parties or use your data in any other way than those listed above.

CybSafe regards the lawful and correct handling of personal information as important to the success of our work and to maintaining the confidence of those with whom we deal. We will ensure that anyone working for us uses personal information lawfully and correctly. To this end, we will ensure we fully comply with the EU General Data Protection Regulations.

 

HOW WE USE COOKIES

A cookie is a small text file passed to your computer, mobile phone or other device, through your web browser, so that the website remembers who you are when you return.

CybSafe uses Google Analytics to identify unique users of the website and give us a better idea of how and when people are accessing the site. We transfer website analytics data to Google Inc in the USA where your rights and freedoms are protected by the EU-US Privacy Shield Treaty.

More information about the data practices of Google Analytics is available here: https://support.google.com/analytics/answer/6004245?hl=en

 

INFORMATION COLLECTED

Through the use of cookies, we may collect information about you such as:

  • Unique IDs such as IP address and device IDs.
  • Site-viewing activity, such as pages visited, videos watched, duration of sessions and search terms.
  • Browser and operating system
  • Geolocation data.

This information allows us to improve the website and to keep it relevant to our users’ needs. Personal information for this purpose is stored for up to 26 months.

If you do not wish to have cookies stored on your computer, you can easily change your web browser’s settings to refuse cookies. Information about deleting or controlling cookies is available on the Information Commissioner’s Office website.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website. www.aboutcookies.org.uk provides a guide to the law in this area and information about different types of cookies.

 

ACCESSING YOUR DATA

We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate. You also have the right to request a copy of the information that we hold about you at any time. To do so, please email: DPO@cybsafe.com.

If you wish to make a complaint about how we have handled your personal data, please email: DPO@cybsafe.com and we will investigate the matter.

If you are not satisfied with our response or believe we are not processing your data in accordance with the law, you can contact the UK’s Information Commissioner’s Office.

To view your privacy notice regarding our processing of personal data concerning you, please choose from below the category which most closely describes your relationship with CybSafe Ltd:

  • Recruitment Candidates
  • User
  • Partner
  • Supplier
  • Email Contacts (prospective customers)

 

For the purpose of data protection legislation, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), the UK Privacy and Electronic Communications Regulations 2003 (PECR), and other applicable legislation, the controller is:

CybSafe Ltd

Regus House

Windmill Hill Business Park

Whitehill Way

SWINDON

Wiltshire
SN5 6QR

 

For queries to this notice please contact DPO@cybsafe.com

As user of the CybSafe platform we hold the following information about you:

  • Contact details
  • User name
  • Password
  • Employer
  • Job title
  • Location
  • Age
  • Gender
  • Test results
  • IP Address
  • IMEI number
  • MAC Address
  • Browser type

 

This data may come directly from you or from your employer.  We hold and process this data for the legitimate interest of fulfilling a business to business contract with your employer.   

 

Certain data may be stored on servers outside the EEA.  In this case your data is protected by the EU-US Privacy Shield Framework.

We will retain this data only for the duration of our contract with your employer.

At the conclusion of the contract all personal data held electronically will be automatically deleted.

 

You have the qualified right to request:  Access to and porting of your data; Rectification or erasure of the data; Restriction of processing or to object to the processing.

You also have a right to lodge a complaint with a Supervisory Authority, for example the Information Commissioner’s Office or http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

 

For the purpose of data protection legislation, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), the UK Privacy and Electronic Communications Regulations 2003 (PECR), and other applicable legislation, the controller is:

CybSafe Ltd

Regus House

Windmill Hill Business Park

Whitehill Way

SWINDON

Wiltshire
SN5 6QR

 

For queries to this notice please contact DPO@cybsafe.com

As user of the CybSafe platform we hold the following information about you:

  • Name
  • Contact details

 

We hold and process this data for the legitimate interest of fulfilling a business to business contract with your organisation.   

 

Certain data may be stored on servers outside the EEA.  In this case your data is protected by the EU-US Privacy Shield Framework.

We will retain this data for up to 7 years from termination of the contract in case there are any queries, unless you request that we delete the data beforehand.

At the conclusion of all relevant retention periods, physical documents containing your personal data will be shredded, and all personal data held electronically will be deleted.  

 

You have the qualified right to request:  Access to and porting of your data; Rectification or erasure of the data; Restriction of processing or to object to the processing.

You also have a right to lodge a complaint with a Supervisory Authority, for example the Information Commissioner’s Office or http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

 

For the purpose of data protection legislation, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), the UK Privacy and Electronic Communications Regulations 2003 (PECR), and other applicable legislation, the controller is:

CybSafe Ltd

Regus House

Windmill Hill Business Park

Whitehill Way

SWINDON

Wiltshire
SN5 6QR

 

For queries to this notice please contact DPO@cybsafe.com

As a supplier to CybSafe we hold the following information about you:

  • Name
  • Contact details
  • Bank Details

 

We hold and process this data for the legitimate interest of fulfilling a business to business contract with your organisation or to satisfy and manage a contract with yourself.  

If we are unable to process this data, we would not be able to continue with our contract with you.

Certain data may be stored on servers outside the EEA.  In this case your data is protected by the EU-US Privacy Shield Framework.

We will retain this data for up to 7 years from termination of the contract in case there are any queries, unless you request that we delete the data beforehand. Any data relating financial transactions will be kept for 7 years to conform to our legal obligations under the Finance Act 1998.

At the conclusion of all relevant retention periods, physical documents containing your personal data will be shredded, and all personal data held electronically will be deleted.  

 

You have the qualified right to request:  Access to and porting of your data; Rectification or erasure of the data; Restriction of processing or to object to the processing.

You also have a right to lodge a complaint with a Supervisory Authority, for example the Information Commissioner’s Office or http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

For the purpose of data protection legislation, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), the UK Privacy and Electronic Communications Regulations 2003 (PECR), and other applicable legislation, the controller is:

CybSafe Ltd

Regus House

Windmill Hill Business Park

Whitehill Way

SWINDON

Wiltshire
SN5 6QR

 

For queries to this notice please contact DPO@cybsafe.com

As potential employee of CybSafe we hold the following information about you:

  • Contact details
  • CV
  • Date of Birth
  • Qualifications
  • References

 

This data may come directly from you or from a recruitment agency. We hold and process this data for the negotiation of a potential contract of employment with you.

If we are unable to process this data, we would not be able to process your application.

Certain data may be stored on servers outside the EEA.  In this case your data is protected by the EU-US Privacy Shield Framework.

Should you be unsuccessful we will retain this data for up to 2 years so that we may contact you regarding any future opportunities, unless you request that we delete the data beforehand.

At the conclusion of all relevant retention periods, physical documents containing your personal data will be shredded, and all personal data held electronically will be deleted.

 

You have the qualified right to request:  Access to and porting of your data; Rectification or erasure of the data; Restriction of processing or to object to the processing.

You also have a right to lodge a complaint with a Supervisory Authority, for example the Information Commissioner’s Office or http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

For the purpose of data protection legislation, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), the UK Privacy and Electronic Communications Regulations 2003 (PECR), and other applicable legislation, the controller is:

CybSafe Ltd

Regus House

Windmill Hill Business Park

Whitehill Way

SWINDON

Wiltshire
SN5 6QR

 

For queries to this notice please contact DPO@cybsafe.com

As an email contact or prospective customer to CybSafe we hold the following information about you:

  • Name
  • Contact details
  • Job Title
  • Location

 

This data may come directly from yourself or from Data as a Service providers.  We hold and process this data for the legitimate interest of communicating with you, either for standard business communications or for marketing.  

Certain data may be stored on servers outside the EEA.  In this case your data is protected by the EU-US Privacy Shield Framework.

We will retain this data for up to 3 years from our last contact with you, unless you request that we delete the data beforehand.

At the conclusion of all relevant retention periods, physical documents containing your personal data will be shredded, and all personal data held electronically will be deleted.  

 

You have the qualified right to request:  Access to and porting of your data; Rectification or erasure of the data; Restriction of processing or to object to the processing.