Understanding the last line of defense: Human response to cyber security events

Cyber security in consumer, corporate, and military settings, continues to be a growing concern in the modern and technologically driven world. A literature review related to human response to cybersecurity events reveals three phases involved in the cybersecurity response process, including (1) Susceptibility, the phase preceding an event, which primarily encompasses behaviours that impact vulnerability to a cybersecurity event; (2) Detection of the event when it occurs; and (3) Response to the event after it occurs. The goal of this effort was to examine the human factors surrounding non-expert response to a cyber security vulnerability or event and create a framework based on the literature. Recommendations for what steps can be taken to better prepare individuals to respond to cyber events is provided