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Book | Research library
| 03/03/2015

Managing the unexpected

Karl Weick | Kathleen Sutcliffe

What makes some organisations more reliable than others? The authors of Managing the Unexpected believe the answer lies in the differences in behaviours and learning styles of highly reliable organisations and organisations that are relatively unreliable. This book delves into the specific behaviours and processes that help make orgnisations reliable and responsive to unanticipated threats and stimuli.


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