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Developing a framework to measure cyber resilience behaviour of indian bank employees

Cyber resiliency of an organization depends on the IT infrastructure and cyber security measures undertaken; however, a prominent factor to achieve resilience depends on the employees. Confronted with this bleak realization, it is only recently that the need for cyber resilient culture has come into existence. While seminal contribution has been made in the field of cyber security measures in the banking sector, these have typically proposed and explored techniques to enhance infrastructure rather than cyber resilient behaviour. There is a need to look at the cyber resilient behaviour of employees as a potential source of cyber resilience of bank as a whole. This paper presents a novel framework to measure cyber resilience behaviour of Indian bank employees. Cyber-attacks are inevitable, but what will matter now is how fast a bank can recover from vulnerabilities, and this will heavily depend on cyber resiliency of the staff.

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