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Dimensions of privacy concern among online consumers

As one of the numerous bodies investigating factors affecting consumer privacy online, the Federal Trade Commission (FTC) plays a critical role. We examine these influences, integrating the existing body of research on online privacy with the FTC’s fundamental...

Attitude change: Persuasion and social influence

This chapter reviews empirical and theoretical developments in research on social influence and message-based persuasion. The review emphasizes research published during the period from 1996-1998. Across these literatures, three central motives have been identified...