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Last updated: 11 June 2026

Security compliance

Infrastructure
Environment
  • AWS public cloud
  • All infrastructure defined in code
    • All changes require reviews before deployed into non production environment then prompted into production
  • Separate AWS accounts for production infrastructure
    • Dedicated accounts for all production infrastructure and data
    • Production infrastructure is only deployed within production accounts
    • Production data is only stored within production accounts
    • No network connectivity between production accounts and networks and non-production accounts and networks
Access
  • Central identity provider for SSO
    • Enforced strong MFA
    • Enforces strong passphrase
    • Conditional access requirements
  • SSO used for all services where possible
    • Services without support for SSO and are limited and require MFA
  • Logging
    • Retained for 12 months within a SIEM
    • Includes:
      • Failed and successful authentication requests
      • Authentication configuration changes
Network security
Firewalls and security groups
  • All firewall and security group configuration is deny by default
  • Each service has a unique security group (virtual firewall) attached only permitting required traffic
  • All services are deployed into private subnets with no direct internet access
  • Outbound internet connections are via a NAT gateway with logging enabled
IDS/IPS
  • Real time monitoring with AWS Guard Duty
  • Real time monitoring of network traffic (VPC Flow Logs) and load balancer request
  • Alerts are raised to the DevOps team via Slack and Ops Genie
Logging
  • All defined networks (VPC - Virtual Private Clouds) have flow logs enabled
  • Load balancers have request logging enabled
Data security
Data sovereignty
  • Production data is stored within the London AWS region (eu-west-2)
  • Separate AWS accounts and networks for:
    • production data, and
    • non-production data
Encryption
  • At rest: AES-256 bit
  • In transit: a minimum of TLS 1.2
  • Encryption keys are stored within the AWS Key Management Service (KMS)
  • Keys rotated annually
  • Policies enforced to prevent deletion and limit change requests
Backups
  • 31 day retention
  • Realtime backups within per minute granularity
  • AES-256 bit encryption
  • Transferred using TLS 1.2
  • Limited access to backup data for named privileged individuals with auditing in place
Retention
  • 90 days from contract termination
Endpoint security
Workstations
  • Centrally managed via mobile device management
  • Enforced disk encryption
  • Centrally managed anti-malware software
  • Use of USB devices are restricted and monitored
  • Limited access via conditional access policies
Server infrastructure
  • Centrally managed via Infrastructure as Code projects
  • Centrally managed anti-malware deployed onto all instances - including production and non production infrastructure
  • Service specific roles deployed to all instances with minimal requirements
Logging
  • All defined networks (VPC - Virtual Private Clouds) have flow logs enabled
  • Load balancers have request logging enabled
Logging
Network
  • Network flow logs are enabled on all accounts and networks
  • Guard Duty is enabled for all services for all accounts
Audit trails
  • CloudTrail logs are enforced for all accounts and managed via AWS Organisations
Application
  • Network logs are enabled on all accounts and networks
  • Load balancer request logs are enabled on all accounts and services
  • Application logs:
    • Request logs
    • Trace logging for error handling
    • Metrics
Storage and retention
  • All logs a centrally stored:
    • Within a dedicated AWS account
    • Within S3 buckets specific to services and regions
    • Also sent to a SIEM for central monitoring and analysis
  • Logs stored for 12 months
Security and vulnerability management
Malware
  • Centralised anti-malware solution on all workstations and servers
  • Alerts feed into a SIEM and tickets managed by the DevOps Team
Vulnerability detection and management
  • Centrally managed vulnerability solution
  • Reports on all workstations, servers and containers
  • Alerts raised and managed with the DevOps team
Real time monitoring
  • Real time monitoring of cloud logs with both AWS Guard Duty and an external security solution
  • Behaviour based monitoring for anomaly detection
  • Real time alerting for configuration miss management and configuration changes
Access control
Role based access
  • Least privilege principles are followed
  • Role specific access
  • Access reviews
Audit trails
  • CloudTrail logs are enforced for all accounts and managed via AWS Organisations
MFA
  • Strong MFA enforced for all employees via a centralised IdP
Audit
  • Centralised audit logs for all user and service account activity
Encryption
At rest
  • All data is stored with AES-256 bit encryption
  • Backup data is also stored AES-256 bit encryption
  • Keys are rotated annually
  • Control policies for key deletion
In transit
  • Internal and external (public internet) enforces the use of SSL/TLS using a minimum of TLS 1.2
  • cybsafe.com is included in the HSTS preload database to prevent browsers from attempting to serve content from non-HTTPS endpoints
  • HTTP is enabled only for the purpose of providing a forceful HTTP to HTTPS redirect
    • This happened at the edge of our network with no connection to any backend infrastructure to ensure sufficient segmentation
External platform integrations
Reports
Network infrastructure diagram
Penetration testing
  • Conducted annually by an external 3rd party
  • Report available on request

Contact information