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A brick wall, a locked door, and a bandit: A physical security metaphor for firewall warnings

Jul 20, 2011 | Research

We used an iterative process to design firewall warnings in which the functionality of a personal firewall is visualized based on a physical security metaphor. We performed a study to determine the degree to which our proposed warnings are understandable for users,...

It’s too complicated, so I turned it off!: Expectations, perceptions, and misconceptions of personal firewalls

Oct 4, 2010 | Research

Even though personal firewalls are an important aspect of security for the users of personal computers, little attention has been given to their usability. We conducted semi-structured interviews with a diverse set of participants to gain an understanding of their...

The challenges of understanding users’ security-related knowledge, behaviour, and motivations

Jul 3, 2010 | Research

In order to improve current security solutions or devise novel ones, it is important to understand users’ knowledge, behaviour, motivations and challenges in using a security solution. However, achieving this understanding is challenging because of the limitations of...

Revealing hidden context: Improving mental models of personal firewall users

Jul 15, 2009 | Research

The Windows Vista personal firewall provides its diverse users with a basic interface that hides many operational details. However, concealing the impact of network context on the security state of the firewall may result in users developing an incorrect mental model...
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