May 7, 2016 | Research
Updates alter the way software functions by fixing bugs, changing features, and modifying the user interface. Sometimes changes are welcome, even anticipated, and sometimes they are unwanted leading to users avoiding potentially unwanted updates. If users delay or do...Jul 9, 2014 | Research
When security updates are not installed, or installed slowly, end users are at an increased risk for harm. To improve security, software designers have endeavored to remove the user from the software update loop. However, user involvement in software updates remains...Apr 26, 2014 | Research
Installing security-relevant software updates is one of the best computer protection mechanisms. Through interviewing non-expert Windows users, we found that users frequently decide not to install future updates, regardless of whether they are important for security,...Jan 1, 2014 | Research
One of the largest preventable sources of computer compromise is old software that has not been updated with the latest security-related updates. Security updates correct known vulnerabilities in software and protect the computer from future attacks. However, users do...