Tales of software updates: The process of updating software

Updates alter the way software functions by fixing bugs, changing features, and modifying the user interface. Sometimes changes are welcome, even anticipated, and sometimes they are unwanted leading to users avoiding potentially unwanted updates. If users delay or do...

Mental models of software updates

One of the largest preventable sources of computer compromise is old software that has not been updated with the latest security-related updates. Security updates correct known vulnerabilities in software and protect the computer from future attacks. However, users do...